Proactive Services Market is Forecasted to Reach a Value of US $16.45 Billion by 2029
The Business Research Company
The Business Research Company’s Proactive Services Global Market Report 2025 – Market Size, Trends, And Forecast 2025-2034
LONDON, GREATER LONDON, UNITED KINGDOM, November 25, 2025 /EINPresswire.com/ -- What Is The Expected Cagr For The Proactive Services Market Through 2025?
The market size of proactive services has seen significant expansion in the past few years. The market growth is expected to escalate from $6.29 billion in 2024 to $7.56 billion in 2025, demonstrating a compound annual growth rate (CAGR) of 20.2%. The increase in the past was due to the growing complexity of its environments, escalating cyber security risks, the explosion and management difficulties of data, a heightened dependence on business intelligence, and an emphasis on regulatory compliance.
The market size for proactive services is predicted to experience a significant surge in growth in the upcoming years, with expected growth to $16.45 billion by 2029, and a compound annual growth rate (CAGR) of 21.5%. The acceleration during the forecast window is due to factors such as the push towards digitization in businesses, the need for proactive network management, emphasis on proactive data governance, advancements in the proactive monitoring tools sector, and an increased focus on predictive maintenance and constant monitoring of user behavior. Key growth trends within the forecast period include the application of AI in automation, the use of IoT for proactive supervision, remote supervision and management, cloud-based proactive initiatives, cross-platform activity, coordination and integrated communication supervision, and proactive data management and backup.
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What Are The Driving Factors Impacting The Proactive Services Market?
The upswing in the utilization of artificial intelligence (AI) and the internet of things (IoT) is a major factor propelling the growth of the proactive services market. The data collected from diverse sources by AI and IoT are analyzed to distinguish patterns, which can aid in anticipating regular or potential issues under similar circumstances, thus making it beneficial in implementing proactive services. As per an Artificial Intelligence (AI) Industry Statistics report from SmartTek Solutions, a US software development firm, of September 2023, the global AI market stood at about $120 billion in 2022. As growth patterns persist, it is anticipated that the AI market will surpass $1.5 trillion by 2030, and the rate of AI adoption will see an annual growth of 37.3% from 2023 to 2030. Hence, the surging use of artificial intelligence (AI) and the internet of things (IoT) is steering the proactive services market.
Which Players Dominate The Proactive Services Industry Landscape?
Major players in the Proactive Services include:
• Microsoft Corporation
• Symantec Corporation
• Juniper Network Inc.
• Avaya Inc.
• DXC Technology
• Hewlett Packard Enterprise Company
• Huawei Technologies Co. Ltd.
• International Business Machines Corporation
• Cisco Systems Inc.
• LivePerson Inc.
What Are The Future Trends Of The Proactive Services Market?
The proactive services market is seeing a rise in the trend of increased collaborations and strategic alliances. Major firms in this market are currently concentrating on creating strategic partnerships with other businesses and stakeholders to expand their operations and promote the benefits of improving customer service and support experiences. For instance, CSS Corp, a US IT services company, entered into a tactical alliance with SupportLogic, a US-based support experience (SX) platform provider, in February 2022. This collaboration aims to enable businesses to enhance their customer support services by mitigating escalations, boosting backlog management, and lowering customer adoption hindrances, by executing several market programs in cloud-based support environments leveraged by AI and NLP. Moreover, in June 2020, Microsoft, a US-based technology company partnered with Menlo Security, a cybersecurity firm, through the Microsoft Active Protections Program (MAPP) to gain early access to vulnerability information, speeding up the protection process for their customers.
Global Proactive Services Market Segmentation By Type, Application, And Region
The proactive services market covered in this report is segmented –
1) By Service: Design And Consulting, Managed Services, Technical Support
2) By Technology: Big Data Analytics, Artificial Intelligence, Machine Learning
3) By Size: Large Enterprise, Small And Medium Enterprise
4) By Application: Cloud Management, Customer Experience Management, Data Center Management, End-Point Management, Network Management
Subsegments:
1) By Design And Consulting: System Design, Process Optimization, Risk Assessment
2) By Managed Services: Infrastructure Management, Application Management, Network Management
3) By Technical Support: Remote Support, On-Site Support, Maintenance And Upgrades
View the full proactive services market report:
https://www.thebusinessresearchcompany.com/report/proactive-services-global-market-report
Which Region Holds The Largest Market Share In The Proactive Services Market?
In 2024, North America led the proactive services market with the highest share. The anticipated growth status of this market is discussed in a report which covers all regions including Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa.
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