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JD.com Announces Third Quarter 2025 Results

BEIJING, Nov. 13, 2025 (GLOBE NEWSWIRE) -- JD.com, Inc. (NASDAQ: JD and HKEX: 9618 (HKD counter) and 89618 (RMB counter), the “Company” or “JD.com”), a leading supply chain-based technology and service provider, today announced its unaudited financial results for the three months ended September 30, 2025.

Third Quarter 2025 Highlights

  • Net revenues were RMB299.1 billion (US$142.0 billion) for the third quarter of 2025, an increase of 14.9% from the third quarter of 2024.
  • Net income attributable to the Company’s ordinary shareholders was RMB5.3 billion (US$0.7 billion) for the third quarter of 2025, compared to RMB11.7 billion for the third quarter of 2024. Non-GAAP2 net income attributable to the Company’s ordinary shareholders was RMB5.8 billion (US$0.8 billion) for the third quarter of 2025, compared to RMB13.2 billion for the third quarter of 2024.
  • Diluted net income per ADS was RMB3.39 (US$0.48) for the third quarter of 2025, compared to RMB7.73 for the third quarter of 2024. Non-GAAP diluted net income per ADS was RMB3.73 (US$0.52) for the third quarter of 2025, compared to RMB8.68 for the third quarter of 2024.
  • JD Retail reported net revenues of RMB250.6 billion (US$35.2 billion) for the third quarter of 2025, an increase of 11.4% from the third quarter of 2024. Income from operations of JD Retail was RMB14.8 billion (US$2.1 billion) for the third quarter of 2025, compared to RMB11.6 billion for the third quarter of 2024. Operating margin of JD Retail was 5.9% for the third quarter of 2025, compared to 5.2% for the third quarter of 2024.

“In the third quarter, we continued to see strong growth in both user base and shopping frequency, and the number of our annual active customers surpassed a new milestone of 700 million in October,” said Sandy Xu, Chief Executive Officer of JD.com. “Our core JD Retail has built a growth matrix where multiple drivers complement each other. We are confident to further solidify our leading market position in electronics and home appliances despite the high trade-in base, and unlock vast growth potential in the general merchandise category and advertising services. In addition, as JD Food Delivery continued to scale up and generate deeper synergies with JD Retail, it also achieved sequential investment reduction in Q3, thanks to its improved unit economics performance. Overall, we have seen healthy progress across our business lines, and believe they will work in synergies to unlock the full potential of our broader business ecosystem for the long term.”

“In the third quarter, our total revenues increased by 14.9% year-on-year, driven by healthy momentum across our business lines,” said Ian Su Shan, Chief Financial Officer of JD.com. “JD Retail revenues were up 11.4% year-on-year in the quarter. In particular, growth of the general merchandise category and advertising revenues further accelerated in Q3 compared to a quarter ago, both of which will be our important growth drivers. During the quarter, JD Retail also made steady year-on-year margin expansion in both gross and operating margins. Our consolidated bottom-line performance at the group level mainly reflects our investment in the New Businesses, for which we will keep scaling with improving financial models over time.”

Updates of Share Repurchase Program

Pursuant to the Company’s share repurchase program of up to US$5.0 billion adopted in August 2024 and effective through August 2027, the Company repurchased a total of approximately 80.9 million Class A ordinary shares (equivalent to 40.4 million ADSs) for approximately US$1.5 billion during the nine months ended September 30, 2025. The remaining amount under the share repurchase program was US$3.5 billion as of the date of this announcement.

The total number of shares repurchased by the Company during the nine months ended September 30, 2025 amounted to approximately 2.8% of its ordinary shares outstanding as of December 31, 20243. All of these ordinary shares were repurchased from Nasdaq and the Hong Kong Stock Exchange pursuant to the share repurchase program.

Business Highlights

  • JD Retail:

On September 8, 2025, JD Supermarket held its 11th anniversary press conference, announcing five strategic initiatives focusing on products, brands, categories, channels and efficiency, with the goal of further expanding its user base over the next three years. To support product growth, JD Supermarket will continue to leverage its deep user insights and category planning capabilities to identify market gaps and growth opportunities. It will collaborate closely with brands on product features, packaging specifications, and pricing strategies to improve product differentiation. Through a combination of strategies such as traffic prioritization and targeted audience outreach, JD Supermarket will also help new products become bestsellers from day one. In addition, JD Supermarket will leverage its professional procurement and sales capabilities, technology, and supply chain advantages to enhance overall operational efficiency.

On September 5, 2025, JD officially launched the “JD FASHION” label for its apparel categories. All apparel products under this label have passed JD’s rigorous procurement and selection process, meeting high standards for fabric quality and overall craftsmanship. The label currently covers key autumn and winter categories such as lightweight down jackets, wool and cashmere products, outdoor jackets, and underwear and loungewear, catering to consumers’ diverse daily needs. The launch of “JD FASHION” label will provide consumers with a more reliable shopping experience.

In the third quarter, JD MALL officially launched new stores in Taiyuan, Shenzhen, and its second store in Tianjin. As of the end of the third quarter, JD MALL operates over 20 stores nationwide, and the number of JD Appliance City Flagship Stores exceeds 100. With the concept of providing “one-stop shopping for home appliances and home goods, and first-hand experience of tech-enabled lifestyles,” JD is redefining the omni-channel retail experience. In addition, on September 19, 2025, JD officially entered into a strategic partnership with China Resources Longdation, announcing that the first JD MALL store in Hong Kong will be located in the central area in Wan Chai. Scheduled to open in 2026, the store will offer consumers in Hong Kong a brand-new, one-stop shopping experience for home appliances and digital products.

  • JD Logistics:

On August 8, 2025, JD Logistics’ Dubai No.5 Warehouse officially launched operations in the Jebel Ali Free Zone, Dubai, UAE. This marks the opening of JD Logistics’ ninth high-standard overseas warehouse in the Middle East. The warehouse primarily provides warehousing services for a leading Chinese electronics and technology enterprise. Covering an area of over 10,000 square meters, the warehouse stores nearly one million items of various sizes. With the support of the new warehouse, these high-quality products will be distributed to countries in the Middle Eastern markets, such as the UAE and Saudi Arabia.

On September 19, 2025, a JD Airlines Boeing 737-800BCF full-cargo aircraft, loaded with cross-border e-commerce parcels and high-end electronic products, took off from Shenzhen Bao’an International Airport and headed directly to Singapore Changi Airport. This marks that JD Logistics introduced a regular full-cargo route between Shenzhen and Singapore, further enhancing its air logistics network layout across the Asia-Pacific region. JD Logistics has launched multiple cross-border full-cargo routes, including those between Wuxi and Incheon, and Shenzhen and Bangkok, covering major countries in the Southeast Asian and East Asian markets.

  • JD Health:

During the third quarter of 2025, JD Health entered into strategic cooperation agreements with leading pharmaceutical companies, including Eli Lilly, Innovent Biologics, Eisai China, and Bayer China. JD Health also debuted a range of innovative drugs online, such as Eisai’s originator drug DAYVIGO (達衛可®) (Lemborexant Tablets), Hengrui Pharma’s dry eye treatment Heng Qin (恆沁®) (Perfluorohexyloctane Eye Drops), and Bayer’s Talcid (達喜®) Lactulose, further solidifying JD Health’s position as “the Leading Online Marketplace for New and Specialty Medicine Launches”. Beyond pharmaceuticals, JD Health also hosted the initial launch for various nutrition and health supplement products, including Haleon’s next-generation Centrum Silver (銀善存®) vitamins and Sainte’s Teai Benjia (特愛本佳), China’s first special medical purpose formula for phenylketonuria.

In September 2025, JD Health partnered with several medical device brands, including Yuwell, Sinocare, and MicroTech, to establish the intelligent interconnected ecosystem alliance. Leveraging JD Health’s AI agents, the alliance aims to build an integrated, full-cycle smart blood glucose management system covering monitoring, analysis, intervention and tracking. Looking ahead, the collaboration will expand to blood pressure, electrocardiogram (ECG), respiratory oxygenation, and additional health areas, creating a comprehensive service ecosystem that spans disease prevention through chronic disease management to meet users’ long-term health management needs.

In September 2025, JD Health and Union Hospital (Tongji Medical College, Huazhong University of Science and Technology) signed a strategic cooperation agreement, aiming to build a leading smart outpatient service platform in China. The two parties will jointly promote the application of JD Health’s “JOY DOC” (京東卓醫) AI product in offline hospital outpatient services, with the goal of establishing a full-process AI companion system to provide patients with a more convenient medical experience. The two parties will also deepen cooperation in areas such as online healthcare services and education, jointly exploring new models of “Internet + Healthcare” services.

  • New Businesses:

In the third quarter of 2025, JD Food Delivery continued to drive healthy progress. As its merchant supplies further expanded, JD Food Delivery recorded steady growth in GMV and order volume, while overall quarterly investment narrowed on a sequential basis. This was mainly attributable to its enhanced operational efficiency and financial discipline amid a competitive industry, resulting in a gradual improvement in the unit economics. During the third quarter, JD Food Delivery also continued to generate synergies with JD’s core retail business, particularly in driving user growth, user shopping frequency and cross-category purchases. In addition, 7Fresh Kitchen has gained wide recognition from consumers since its launch, with average daily order volume remaining at a high level. 7Fresh Kitchen represents a significant innovation in the supply chain model of the food delivery industry and is expected to contribute to the industry’s high-quality development.

  • Environment, Social and Governance

On July 29, 2025, Fortune released the Fortune Global 500 list for 2025. JD has made the list for ten consecutive years, rising from No.366 a decade ago to No.44 this year. This achievement reflects JD’s continuously enhanced global competitiveness through high-quality growth, as well as its consistent efforts to build a benchmark enterprise through its commitment to social responsibility and innovation.

As a testament to JD.com’s unwavering commitment to creating more jobs and making contribution to the society, the total personnel under the JD Ecosystem4 was approximately 900,000 as of September 30, 2025, including the Company’s employees, part-time staff and interns, as well as the personnel of the Company’s affiliates in the JD Ecosystem. The total expenditure for such human resources, together with the expenditure for external personnel who work for the JD Ecosystem, amounted to RMB148.5 billion for the twelve months ended September 30, 2025.

Third Quarter 2025 Financial Results

Net Revenues. Net revenues increased by 14.9% to RMB299.1 billion (US$42.0 billion) for the third quarter of 2025 from RMB260.4 billion for the third quarter of 2024. Net product revenues increased by 10.5%, while net service revenues increased by 30.8% for the third quarter of 2025, compared to the third quarter of 2024.

Cost of Revenues. Cost of revenues increased by 15.4% to RMB248.6 billion (US$34.9 billion) for the third quarter of 2025 from RMB215.3 billion for the third quarter of 2024.

Fulfillment Expenses. Fulfillment expenses, which primarily include procurement, warehousing, delivery, customer service and payment processing expenses, increased by 35.2% to RMB22.0 billion (US$3.1 billion) for the third quarter of 2025 from RMB16.3 billion for the third quarter of 2024. Fulfillment expenses as a percentage of net revenues was 7.4% for the third quarter of 2025, compared to 6.3% for the third quarter of 2024, as the Company continues to upgrade fulfillment capabilities and invest in human capital to enhance user experience.

Marketing Expenses. Marketing expenses increased by 110.5% to RMB21.1 billion (US$3.0 billion) for the third quarter of 2025 from RMB10.0 billion for the third quarter of 2024. Marketing expenses as a percentage of net revenues was 7.0% for the third quarter of 2025, compared to 3.8% for the third quarter of 2024, primarily due to the increased spending in promotional efforts for new business initiatives.

Research and Development Expenses. Research and development expenses increased by 28.4% to RMB5.6 billion (US$0.8 billion) for the third quarter of 2025 from RMB4.4 billion for the third quarter of 2024. Research and development expenses as a percentage of net revenues was 1.9% for the third quarter of 2025, compared to 1.7% for the third quarter of 2024.

General and Administrative Expenses. General and administrative expenses increased by 28.6% to RMB3.0 billion (US$0.4 billion) for the third quarter of 2025 from RMB2.3 billion for the third quarter of 2024. General and administrative expenses as a percentage of net revenues was 1.0% for the third quarter of 2025, compared to 0.9% for the third quarter of 2024.

Income/(Loss) from Operations and Non-GAAP Income from Operations. Loss from operations for the third quarter of 2025 was RMB1.1 billion (US$0.1 billion), compared to an income of RMB12.0 billion for the third quarter of 2024. Operating margin was negative 0.4% for the third quarter of 2025, compared to 4.6% for the third quarter of 2024. Non-GAAP income from operations was RMB211 million (US$30 million) for the third quarter of 2025, compared to RMB13.1 billion for the third quarter of 2024. Non-GAAP operating margin was 0.1% for the third quarter of 2025, compared to 5.0% for the third quarter of 2024. The declines were primarily attributable to increased strategic investment in new business initiatives.

Income from operations of JD Retail was RMB14.8 billion (US$2.1 billion) for the third quarter of 2025, compared to RMB11.6 billion for the third quarter of 2024. Operating margin of JD Retail for the third quarter of 2025 was 5.9%, compared to 5.2% for the third quarter of 2024.

Non-GAAP EBITDA. Non-GAAP EBITDA was RMB2.5 billion (US$0.3 billion) for the third quarter of 2025, compared to RMB15.1 billion for the third quarter of 2024. Non-GAAP EBITDA margin was 0.8% for the third quarter of 2025, compared to 5.8% for the third quarter of 2024.

Net Income Attributable to the Companys Ordinary Shareholders and Non-GAAP Net Income Attributable to the Companys Ordinary Shareholders. Net income attributable to the Company’s ordinary shareholders was RMB5.3 billion (US$0.7 billion) for the third quarter of 2025, compared to RMB11.7 billion for the third quarter of 2024. Net margin attributable to the Company’s ordinary shareholders was 1.8% for the third quarter of 2025, compared to 4.5% for the third quarter of 2024. Non-GAAP net income attributable to the Company’s ordinary shareholders was RMB5.8 billion (US$0.8 billion) for the third quarter of 2025, compared to RMB13.2 billion for the third quarter of 2024. Non-GAAP net margin attributable to the Company’s ordinary shareholders was 1.9% for the third quarter of 2025, compared to 5.1% for the third quarter of 2024.

Diluted EPS and Non-GAAP Diluted EPS. Diluted net income per ADS was RMB3.39 (US$0.48) for the third quarter of 2025, compared to RMB7.73 for the third quarter of 2024. Non-GAAP diluted net income per ADS was RMB3.73 (US$0.52) for the third quarter of 2025, compared to RMB8.68 for the third quarter of 2024.

Cash Flow and Working Capital

As of September 30, 2025, the Company’s cash and cash equivalents, restricted cash and short-term investments totaled RMB210.5 billion (US$29.6 billion), compared to RMB241.4 billion as of December 31, 2024. For the third quarter of 2025, free cash flow of the Company was as follows:

    For the three months ended
    September 30,
2024
  September 30,
2025
  September 30,
2025
    RMB   RMB   US$
    (In millions)
     
Net cash used in operating activities   (6,219)   (8,035)   (1,129)  
Less: Impact from consumer financing receivables included in the operating cash flow   (2,232)   (618)   (87)  
Less: Capital expenditures, net of related sales proceeds   (5,358)   (2,596)   (364)  
Capital expenditures for development properties   (3,461)   (78)   (11)  
Other capital expenditures*   (1,897)   (2,518)   (353)  
Free cash flow   (13,809)   (11,249)   (1,580)  
               

*Including capital expenditures related to the Company’s headquarters in Beijing and all other CAPEX.

Net cash used in investing activities was RMB154 million (US$21 million) for the third quarter of 2025, consisting primarily of cash paid for capital expenditures and business combinations, partially offset by net cash received from maturity of time deposits and wealth management products and disposal of equity investments.

Net cash provided by financing activities was RMB8.0 billion (US$1.1 billion) for the third quarter of 2025, consisting primarily of net cash provided by proceeds from borrowings.

For the twelve months ended September 30, 2025, free cash flow of the Company was as follows:

    For the twelve months ended
    September 30,
2024
  September 30,
2025
  September 30,
2025
    RMB   RMB   US$
    (In millions)
     
Net cash provided by operating activities   52,817   23,003   3,231  
(Less)/Add: Impact from consumer financing receivables included in the operating cash flow   (1,124)   248   35  
Less: Capital expenditures, net of related sales proceeds   (18,124)   (10,615)   (1,491)  
Capital expenditures for development properties   (11,007)   (2,944)   (414)  
Other capital expenditures   (7,117)   (7,671)   (1,077)  
Free cash flow   33,569   12,636   1,775  
               

Supplemental Information

The Company reports three reportable segments, JD Retail, JD Logistics, and New Businesses. JD Retail, including JD Health and JD Industrials, among other operating segments, mainly engages in online retail, online marketplace and marketing services in China. JD Logistics includes both internal and external logistics businesses. New Businesses mainly include JD Food Delivery, JD Property, Jingxi and overseas businesses.

  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
  September 30,
2024
  September 30,
2025
  September 30,
2025
  RMB   RMB   US$   RMB   RMB   US$
  (In millions, except percentage data)
Net revenues:              
JD Retail 224,986   250,577   35,198     708,893   824,497   115,816  
JD Logistics 44,396   55,084   7,737     130,740   153,615   21,578  
New Businesses 4,970   15,592   2,191     14,476   35,197   4,944  
Inter-segment eliminations* (13,965)   (22,194)   (3,117)     (42,276)   (56,508)   (7,937)  
Total consolidated net revenues 260,387   299,059   42,009     811,833   956,801   134,401  
Less: cost of revenues:              
JD Retail (184,448)   (202,168)   (28,398)     (590,030)   (678,090)   (95,251)  
JD Logistics (39,318)   (50,255)   (7,059)     (117,493)   (140,274)   (19,704)  
New Businesses (3,783)   (16,592)   (2,331)     (11,457)   (35,583)   (4,998)  
Inter-segment eliminations* 12,223   20,452   2,872     37,952   52,162   7,327  
Less: operating expenses:              
JD Retail (28,930)   (33,581)   (4,717)     (87,822)   (104,794)   (14,720)  
JD Logistics (2,992)   (3,547)   (498)     (8,754)   (9,956)   (1,398)  
New Businesses (1,802)   (14,899)   (2,093)     (4,999)   (31,841)   (4,473)  
Inter-segment eliminations* 1,742   1,742   245     4,324   4,346   610  
Income/(Loss) from operations:              
JD Retail 11,608   14,828   2,083     31,041   41,613   5,845  
JD Logistics 2,086   1,282   180     4,493   3,385   476  
New Businesses (615)   (15,736)   (2,210)     (1,980)   (31,840)   (4,473)  
Including: gain on sale of development properties   163   23       387   54  
Total segment income from operations 13,079   374   53     33,554   13,158   1,848  
Unallocated items** (1,035)   (1,425)   (201)     (3,309)   (4,535)   (637)  
Total consolidated income/(loss) from operations 12,044   (1,051)   (148)     30,245   8,623   1,211  
Share of results of equity investees 1,359   2,740   385     1,771   6,142   863  
Interest expense (681)   (730)   (102)     (1,970)   (1,973)   (277)  
Others, net 2,521   5,674   797     9,878   13,882   1,950  
Total consolidated income before tax 15,243   6,633   932     39,924   26,674   3,747  
               
YoY% change of net revenues:              
JD Retail 6.1%   11.4%       4.6%   16.3%    
JD Logistics 6.6%   24.1%       9.5%   17.5%    
New Businesses (25.7)%   213.7%       (27.0)%   143.1%    
               
Operating margin:              
JD Retail 5.2%   5.9%       4.4%   5.0%    
JD Logistics 4.7%   2.3%       3.4%   2.2%    
New Businesses (12.4)%   (100.9)%       (13.7)%   (90.5)%    
               

* The inter-segment eliminations mainly consist of revenues from supply chain solutions and logistics services provided by JD Logistics to JD Retail and New Businesses, and property leasing services provided by JD Property to JD Logistics.

** Unallocated items include share-based compensation and amortization of intangible assets resulting from assets and business acquisitions.

The tables below set forth the revenue information:

  For the three months ended    
  September 30,
2024
  September 30,
2025
  September 30,
2025
  YoY%
Change
  RMB   RMB   US$    
  (In millions, except percentage data)
Electronics and home appliances revenues 122,560   128,587   18,063   4.9 %
General merchandise revenues 82,053   97,505   13,696   18.8 %
Net product revenues 204,613   226,092   31,759   10.5 %
Marketplace and marketing revenues 20,763   25,688   3,609   23.7 %
Logistics and other service revenues 35,011   47,279   6,641   35.0 %
Net service revenues 55,774   72,967   10,250   30.8 %
Total net revenues 260,387   299,059   42,009   14.9 %
                 


  For the nine months ended    
  September 30,
2024
  September 30,
2025
  September 30,
2025
  YoY%
Change
  RMB   RMB   US$    
  (In millions, except percentage data)
Electronics and home appliances revenues 390,833   451,864   63,473   15.6 %
General merchandise revenues 256,196   298,951   41,993   16.7 %
Net product revenues 647,029   750,815   105,466   16.0 %
Marketplace and marketing revenues 63,477   76,515   10,748   20.5 %
Logistics and other service revenues 101,327   129,471   18,187   27.8 %
Net service revenues 164,804   205,986   28,935   25.0 %
Total net revenues 811,833   956,801   134,401   17.9 %
                 

Conference Call

JD.com’s management will hold a conference call at 7:00 am, Eastern Time on November 13, 2025, (8:00 pm, Beijing/Hong Kong Time on November 13, 2025) to discuss the third quarter 2025 financial results.

Please register in advance of the conference using the link provided below and dial in 15 minutes prior to the call, using participant dial-in numbers, the Passcode and unique access PIN which would be provided upon registering. You will be automatically linked to the live call after completion of this process, unless required to provide the conference ID below due to regional restrictions.

PRE-REGISTER LINK: https://s1.c-conf.com/diamondpass/10050858-j7ygt5.html

CONFERENCE ID: 10050858

A telephone replay will be available for one week until November 20, 2025. The dial-in details are as follows:

US: +1-855-883-1031
International: +61-7-3107-6325
Chinese Mainland: 400-120-9216
Hong Kong, China: 800-930-639
Passcode: 10050858
   

Additionally, a live and archived webcast of the conference call will also be available on the JD.com’s investor relations website at http://ir.jd.com.

About JD.com

JD.com is a leading supply chain-based technology and service provider. The Company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The Company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries.

Non-GAAP Measures

In evaluating the business, the Company considers and uses non-GAAP measures, such as non-GAAP income/(loss) from operations, non-GAAP operating margin, non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders, non-GAAP net margin attributable to the Company’s ordinary shareholders, free cash flow, non-GAAP EBITDA, non-GAAP EBITDA margin, non-GAAP net income/(loss) per share and non-GAAP net income/(loss) per ADS, as supplemental measures to review and assess operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). The Company defines non-GAAP income/(loss) from operations as income/(loss) from operations excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, gain on sale of development properties and impairment of goodwill and long-lived assets. The Company defines non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders as net income/(loss) attributable to the Company’s ordinary shareholders excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements and non-compete agreements, gain/(loss) on disposals/deemed disposals of investments and others, reconciling items on the share of equity method investments, gain/(loss) from fair value change of long-term investments, impairment of goodwill, long-lived assets and investments, gain on sale of development properties and tax effects on non-GAAP adjustments. The Company defines free cash flow as operating cash flow adjusting the impact from consumer financing receivables included in the operating cash flow and capital expenditures, net of related sales proceeds. Capital expenditures include purchase of property, equipment and software, cash paid for construction in progress, purchase of intangible assets, land use rights and asset acquisitions. The Company defines non-GAAP EBITDA as non-GAAP income/(loss) from operations plus depreciation and amortization excluding amortization of intangible assets resulting from assets and business acquisitions. Non-GAAP basic net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders by the weighted average number of ordinary shares outstanding during the periods. Non-GAAP diluted net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders by the weighted average number of ordinary shares and dilutive potential ordinary shares outstanding during the periods, including the dilutive effects of share-based awards as determined under the treasury stock method and convertible senior notes. Non-GAAP net income/(loss) per ADS is equal to non-GAAP net income/(loss) per share multiplied by two.

The Company presents these non-GAAP financial measures because they are used by management to evaluate operating performance and formulate business plans. Non-GAAP income/(loss) from operations, non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders and non-GAAP EBITDA reflect the Company’s ongoing business operations in a manner that allows more meaningful period-to-period comparisons. Free cash flow enables management to assess liquidity and cash flow while taking into account the impact from consumer financing receivables included in the operating cash flow and the demands that the expansion of fulfillment infrastructure and technology platform has placed on financial resources. The Company believes that the use of the non-GAAP financial measures facilitates investors to understand and evaluate the Company’s current operating performance and future prospects in the same manner as management does, if they so choose. The Company also believes that the non-GAAP financial measures provide useful information to both management and investors by excluding certain expenses, gain/loss and other items that are not expected to result in future cash payments or that are non-recurring in nature or may not be indicative of the Company’s core operating results and business outlook.

The non-GAAP financial measures have limitations as analytical tools. The Company’s non-GAAP financial measures do not reflect all items of income and expense that affect the Company’s operations or not represent the residual cash flow available for discretionary expenditures. Further, these non-GAAP measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating performance. The Company encourages you to review the Company’s financial information in its entirety and not rely on a single financial measure.

CONTACTS:

Investor Relations
Sean Zhang
+86 (10) 8912-6804
IR@JD.com

Media Relations
+86 (10) 8911-6155
Press@JD.com

Safe Harbor Statement

This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Among other things, the business outlook and quotations from management in this announcement, as well as JD.com’s strategic and operational plans, contain forward-looking statements. JD.com may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the “SEC”), in announcements made on the website of the Hong Kong Stock Exchange, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about JD.com’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: JD.com’s growth strategies; its future business development, results of operations and financial condition; its ability to attract and retain new customers and to increase revenues generated from repeat customers; its expectations regarding demand for and market acceptance of its products and services; trends and competition in China’s e-commerce market; changes in its revenues and certain cost or expense items; the expected growth of the Chinese e-commerce market; laws, regulations and governmental policies relating to the industries in which JD.com or its business partners operate; potential changes in laws, regulations and governmental policies or changes in the interpretation and implementation of laws, regulations and governmental policies that could adversely affect the industries in which JD.com or its business partners operate, including, among others, initiatives to enhance supervision of companies listed on an overseas exchange and tighten scrutiny over data privacy and data security; risks associated with JD.com’s acquisitions, investments and alliances, including fluctuation in the market value of JD.com’s investment portfolio; natural disasters and geopolitical events; change in tax rates and financial risks; intensity of competition; and general market and economic conditions in China and globally. Further information regarding these and other risks is included in JD.com’s filings with the SEC and the announcements on the website of the Hong Kong Stock Exchange. All information provided herein is as of the date of this announcement, and JD.com undertakes no obligation to update any forward-looking statement, except as required under applicable law.

JD.com, Inc.
Unaudited Interim Condensed Consolidated Balance Sheets
(In millions, except otherwise noted)
     
    As of
    December 31,
2024
  September 30,
2025
  September 30,
2025
    RMB   RMB   US$
ASSETS            
Current assets            
Cash and cash equivalents   108,350   113,069   15,883
Restricted cash   7,366   12,266   1,723
Short-term investments   125,645   85,203   11,968
Accounts receivable, net (including consumer financing receivables of RMB2.0 billion and RMB1.2 billion as of December 31, 2024 and September 30, 2025, respectively)(1)   25,596   39,735   5,582
Advance to suppliers   7,619   8,111   1,139
Inventories, net   89,326   100,999   14,187
Prepayments and other current assets   15,951   17,165   2,411
Amount due from related parties   4,805   1,756   247
Assets held for sale   2,040   960   135
Total current assets   386,698   379,264   53,275
Non-current assets            
Property, equipment and software, net   82,737   88,559   12,440
Construction in progress   6,164   8,337   1,171
Intangible assets, net   7,793   8,001   1,124
Land use rights, net   36,833   36,877   5,180
Operating lease right-of-use assets   24,532   29,854   4,194
Goodwill   25,709   27,594   3,876
Investment in equity investees   56,850   50,367   7,075
Marketable securities and other investments   59,370   70,622   9,920
Deferred tax assets   2,459   4,578   643
Other non-current assets   9,089   9,476   1,331
Total non-current assets   311,536   334,265   46,954
Total assets   698,234   713,529   100,229
             


JD.com, Inc.
Unaudited Interim Condensed Consolidated Balance Sheets
(In millions, except otherwise noted)
     
    As of
    December 31,
2024
  September 30,
2025
  September 30,
2025
    RMB   RMB   US$
LIABILITIES            
Current liabilities            
Short-term debts   7,581   17,062   2,397
Accounts payable   192,860   189,804   26,661
Advance from customers   32,437   40,202   5,647
Deferred revenues   2,097   2,322   326
Taxes payable   9,487   7,530   1,058
Amount due to related parties   1,367   248   35
Unsecured senior notes     3,547   498
Accrued expenses and other current liabilities   45,985   46,937   6,593
Operating lease liabilities   7,606   8,897   1,250
Liabilities held for sale   101    
Total current liabilities   299,521   316,549   44,465
Non-current liabilities            
Deferred revenues   502   324   45
Unsecured senior notes   24,770   21,005   2,951
Deferred tax liabilities   9,498   8,746   1,229
Long-term borrowings   31,705   38,957   5,472
Operating lease liabilities   18,106   22,621   3,178
Other non-current liabilities   835   907   127
Total non-current liabilities   85,416   92,560   13,002
Total liabilities   384,937   409,109   57,467
             
MEZZANINE EQUITY   484    
             
SHAREHOLDERS’ EQUITY            
Total JD.com, Inc. shareholders’ equity (US$0.00002 par value, 100,000 million shares authorized, 2,981 million shares issued and 2,838 million shares outstanding as of September 30, 2025)   239,347   231,933   32,580
Non-controlling interests   73,466   72,487   10,182
Total shareholders’ equity   312,813   304,420   42,762
             
Total liabilities, mezzanine equity and shareholders’ equity   698,234   713,529   100,229


(1)   JD Technology performs credit risk assessment services for consumer financing receivables business and absorbs the credit risk of the underlying consumer financing receivables. Facilitated by JD Technology, the Company periodically securitizes consumer financing receivables through the transfer of those assets to securitization plans and derecognizes the related consumer financing receivables through sales type arrangements.
     


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Operations
(In millions, except per share data)
 
  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
  September 30,
2024
  September 30,
2025
  September 30,
2025
 
  RMB   RMB   US$   RMB   RMB   US$  
Net revenues              
Net product revenues 204,613   226,092   31,759     647,029   750,815   105,466  
Net service revenues 55,774   72,967   10,250     164,804   205,986   28,935  
Total net revenues 260,387   299,059   42,009     811,833   956,801   134,401  
Cost of revenues (215,344)   (248,585)   (34,919)     (681,082)   (801,839)   (112,634)  
Fulfillment (16,278)   (22,002)   (3,091)     (50,305)   (63,884)   (8,974)  
Marketing (10,000)   (21,050)   (2,957)     (31,121)   (58,606)   (8,232)  
Research and development (4,396)   (5,646)   (793)     (12,647)   (15,566)   (2,186)  
General and administrative (2,325)   (2,990)   (420)     (6,433)   (8,670)   (1,218)  
Gain on sale of development properties   163   23       387   54  
Income/(Loss) from operations(2)(3) 12,044   (1,051)   (148)     30,245   8,623   1,211  
Other income/(expenses)              
Share of results of equity investees 1,359   2,740   385     1,771   6,142   863  
Interest expense (681)   (730)   (102)     (1,970)   (1,973)   (277)  
Others, net(4) 2,521   5,674   797     9,878   13,882   1,950  
Income before tax 15,243   6,633   932     39,924   26,674   3,747  
Income tax expenses (2,406)   (252)   (36)     (6,128)   (2,305)   (324)  
Net income 12,837   6,381   896     33,796   24,369   3,423  
Net income attributable to non-controlling interests shareholders 1,106   1,105   155     2,291   2,025   284  
Net income attributable to the Company’s ordinary shareholders 11,731   5,276   741     31,505   22,344   3,139  
               
Net income per share:              
Basic 4.02   1.86   0.26     10.44   7.81   1.10  
Diluted 3.86   1.69   0.24     10.19   7.39   1.04  
Net income per ADS:              
Basic 8.05   3.72   0.52     20.88   15.63   2.20  
Diluted 7.73   3.39   0.48     20.39   14.77   2.08  
                           


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Operations
(In millions, except per share data)
 
  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
  September 30,
2024
  September 30,
2025
  September 30,
2025
 
  RMB   RMB   US$   RMB   RMB   US$  
               
(2) Includes share-based compensation as follows:        
Cost of revenues (18)   (22)   (3)     (54)   (54)   (8)  
Fulfillment (91)   (157)   (22)     (309)   (303)   (43)  
Marketing (60)   (92)   (13)     (223)   (203)   (29)  
Research and development (172)   (307)   (43)     (511)   (820)   (115)  
General and administrative (437)   (580)   (82)     (1,106)   (2,202)   (308)  
Total (778)   (1,158)   (163)     (2,203)   (3,582)   (503)  
               
(3) Includes amortization of business cooperation arrangements and intangible assets resulting from assets and business acquisitions as follows:
Fulfillment (10)   (49)   (7)     (216)   (148)   (21)  
Marketing (229)   (182)   (26)     (674)   (697)   (98)  
Research and development (18)   (36)   (5)     (152)   (108)   (15)  
General and administrative         (64)      
Total (257)   (267)   (38)     (1,106)   (953)   (134)  
               
(4) “Others, net” consists of interest income; gains/(losses) related to long-term investments without significant influence, including fair value changes, acquisitions or disposals gains/(losses), and impairments; government incentives; foreign exchange gains/(losses); and other non-operating income/(losses).
 


JD.com, Inc.
Unaudited Non-GAAP Net Income Per Share and Per ADS
(In millions, except per share data)
 
  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
  September 30,
2024
  September 30,
2025
  September 30,
2025
  RMB   RMB   US$   RMB   RMB   US$
                       
Non-GAAP net income attributable to the Company’s ordinary shareholders 13,174   5,796   814   36,533   25,948   3,645
                       
Non-GAAP net income per share:                      
Basic 4.52   2.04   0.29   12.10   9.07   1.27
Diluted 4.34   1.87   0.26   11.82   8.59   1.21
                       
Non-GAAP net income per ADS:                      
Basic 9.04   4.08   0.57   24.21   18.15   2.55
Diluted 8.68   3.73   0.52   23.64   17.17   2.41
                       
Weighted average number of shares:                      
Basic 2,916   2,838       3,018   2,859    
Diluted 3,035   2,968       3,088   2,991    
                       


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Cash Flows and Free Cash Flow
(In millions)
       
  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
    September 30,
2024
  September 30,
2025
  September 30,
2025
  RMB   RMB   US$     RMB   RMB   US$
               
Net cash (used in)/provided by operating activities (6,219)   (8,035)   (1,129)     33,204   (1,888)   (265)  
Net cash provided by/(used in) investing activities 21,725   (154)   (21)     11,612   24,300   3,413  
Net cash (used in)/provided by financing activities (1,806)   8,004   1,124     (18,220)   (11,723)   (1,647)  
Effect of exchange rate changes on cash, cash equivalents and restricted cash (791)   (637)   (89)     (1,038)   (1,070)   (150)  
Net increase/(decrease) in cash, cash equivalents and restricted cash 12,909   (822)   (115)     25,558   9,619   1,351  
Cash, cash equivalents and restricted cash at beginning of period, including cash and cash equivalents classified within assets held for sale 92,047   126,157   17,721     79,451   115,716   16,255  
Less: Cash, cash equivalents and restricted cash classified within assets held for sale at beginning of period (2)   —*   —*     (53)   —*   —*
 
Cash, cash equivalents and restricted cash at beginning of period 92,045   126,157   17,721     79,398   115,716   16,255  
Cash, cash equivalents and restricted cash at end of period, including cash and cash equivalents classified within assets held for sale 104,956   125,335   17,606     104,956   125,335   17,606  
Less: Cash, cash equivalents and restricted cash classified within assets held for sale at end of period (2)   —*   —*     (2)   —*   —*
 
Cash, cash equivalents and restricted cash at end of period 104,954   125,335   17,606     104,954   125,335   17,606  
               
               
Net cash (used in)/provided by operating activities (6,219)   (8,035)   (1,129)     33,204   (1,888)   (265)  
Less: Impact from consumer financing receivables included in the operating cash flow (2,232)   (618)   (87)     (1,375)   (995)   (140)  
Less: Capital expenditures, net of related sales proceeds (5,358)   (2,596)   (364)     (11,559)   (7,951)   (1,117)  
Capital expenditures for development properties (3,461)   (78)   (11)     (6,411)   (2,069)   (291)  
Other capital expenditures (1,897)   (2,518)   (353)     (5,148)   (5,882)   (826)  
Free cash flow (13,809)   (11,249)   (1,580)     20,270   (10,834)   (1,522)  
               
*Absolute value is less than RMB1 million or US$1 million.
 


JD.com, Inc.  
Supplemental Financial Information and Business Metrics
(In RMB billions, except turnover days data)
 
 
    Q3 2024   Q4 2024   Q1 2025   Q2 2025   Q3 2025
Cash flow and turnover days                    
Operating cash flow – trailing twelve months (“TTM”)   52.8   58.1   51.1   24.8   23.0
Free cash flow – TTM   33.6   43.7   37.6   10.1   12.6
Inventory turnover days(5)– TTM   30.4   31.5   32.8   34.1   35.8
Accounts payable turnover days(6)– TTM   57.5   58.6   57.6   59.0   58.0
Accounts receivable turnover days(7)– TTM   5.8   5.9   6.4   7.4   8.3


(5) TTM inventory turnover days are the quotient of average inventory over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.

(6) TTM accounts payable turnover days are the quotient of average accounts payable for retail business over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.

(7) TTM accounts receivable turnover days are the quotient of average accounts receivable over the immediately preceding five quarters, up to and including the last quarter of the period, to total net revenues for the last twelve months and then multiplied by 360 days. Presented are the accounts receivable turnover days excluding the impact from consumer financing receivables.


JD.com, Inc.
Unaudited Reconciliation of GAAP and Non-GAAP Results
(In millions, except percentage data)


  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
    September 30,
2024
  September 30,
2025
  September 30,
2025
  RMB   RMB   US$     RMB   RMB   US$
               
Income/(Loss) from operations 12,044   (1,051)   (148)     30,245   8,623   1,211  
Add: Share-based compensation 778   1,158   163     2,203   3,582   503  
Add: Amortization of intangible assets resulting from assets and business acquisitions 144   267   38     769   772   109  
Add: Effects of business cooperation arrangements 113         337   181   25  
Reversal of: Gain on sale of development properties   (163)   (23)       (387)   (54)  
Non-GAAP income from operations 13,079   211   30     33,554   12,771   1,794  
Add: Depreciation and other amortization 1,998   2,255   316     5,840   6,396   898  
Non-GAAP EBITDA 15,077   2,466   346     39,394   19,167   2,692  
               
Total net revenues 260,387   299,059   42,009     811,833   956,801   134,401  
               
Non-GAAP operating margin 5.0%   0.1%       4.1%   1.3%    
               
Non-GAAP EBITDA margin 5.8%   0.8%       4.9%   2.0%    
               


JD.com, Inc.
Unaudited Reconciliation of GAAP and Non-GAAP Results
(In millions, except percentage data)
 
  For the three months ended   For the nine months ended
  September 30,
2024
  September 30,
2025
  September 30,
2025
    September 30,
2024
  September 30,
2025
  September 30,
2025
  RMB   RMB   US$     RMB   RMB   US$
               
Net income attributable to the Company’s ordinary shareholders 11,731   5,276   741     31,505   22,344   3,139  
Add: Share-based compensation 639   1,078   151     1,780   3,306   464  
Add: Amortization of intangible assets resulting from assets and business acquisitions 48   216   30     342   571   80  
Add: Reconciling items on the share of equity method investments(8) 83   91   13     664   870   122  
Add: Impairment of goodwill, long-lived assets and investments 1,036   1   —*     2,696   616   87  
Reversal of: Gain from fair value change of long-term investments (360)   (720)   (101)     (472)   (377)   (53)  
Reversal of: Gain on sale of development properties   (122)   (17)       (290)   (41)  
(Reversal of)/Add: (Gain)/Loss on disposals/deemed disposals of investments and others (49)   5   1     (279)   (1,197)   (168)  
Add: Effects of business cooperation arrangements 113         337   181   25  
Reversal of: Tax effects on non-GAAP adjustments (67)   (29)   (4)     (40)   (76)   (10)  
Non-GAAP net income attributable to the Company’s ordinary shareholders 13,174   5,796   814     36,533   25,948   3,645  
               
Total net revenues 260,387   299,059   42,009     811,833   956,801   134,401  
               
Non-GAAP net margin attributable to the Company’s ordinary shareholders 5.1%   1.9%       4.5%   2.7%    
               
*Absolute value is less than RMB1 million or US$1 million.
 
(8) To exclude the GAAP to non-GAAP reconciling items on the share of equity method investments and share of amortization of intangibles not on their books.



  1. The U.S. dollar (US$) amounts disclosed in this announcement, except for those transaction amounts that were actually settled in U.S. dollars, are presented solely for the convenience of the readers. The conversion of Renminbi (RMB) into US$ in this announcement is based on the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of September 30, 2025, which was RMB7.1190 to US$1.00. The percentages stated in this announcement are calculated based on the RMB amounts.
  2. See the sections entitled “Non-GAAP Measures” and “Unaudited Reconciliation of GAAP and Non-GAAP Results” for more information about the non-GAAP measures referred to in this announcement.
  3. The number of ordinary shares outstanding as of December 31, 2024 was approximately 2,903 million shares.
  4. JD Ecosystem is a closely integrated business network providing comprehensive service for customers and comprises the Company and certain affiliates who share the “JD” brand name, currently including Jingdong Technology Holding Co., Ltd. and Allianz Jingdong General Insurance Company Ltd.

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